Incogni Class Action Investigation

Were You Misled About Data Privacy Protection?

If you’ve paid for Incogni’s data removal service, your data may not have been removed. Incogni charges customers for its personal data removal service, claiming to act as your “authorized agent” to contact data brokers and request deletion of your personal information. Their marketing materials state that their requests are supported by “the GDPR, CCPA, and other applicable privacy laws.” However, many Incogni subscribers are paying for a service that it has no legal authority to fulfill.

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You May Be Entitled to Compensation
Clarkson Law Firm is investigating these potentially misleading practices. If you’ve subscribed to Incogni’s data removal service, you may qualify to join our class action investigation.

How Incogni May Have Misled Consumers

Marketing to All U.S. Residents: Incogni markets its services to consumers in states with limited privacy protections.
Misrepresenting Legal Authority: Even in states with privacy laws, Incogni often makes requests it is not legally authorized to make.
Potential Data Risk: When companies aren’t legally required to honor these requests, your contact information may simply be added to their databases, potentially creating more privacy risks.
Charging for Unenforceable Services: By charging for services that may be legally unenforceable in your state, Incogni may be collecting fees for services they cannot deliver..

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