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The families of two UnitedHealthcare Medicare Advantage members allege the insurer used AI

The families of two UnitedHealthcare Medicare Advantage members allege the insurer used artificial

Minnetonka-based health care giant says there’s no merit to the new class action lawsuit, which claims the company is using artificial intelligence to override physician determinations.

UnitedHealthcare, a unit of UnitedHealth Group (NYSE: UNH), is facing a federal lawsuit over its use of an artificial intelligence tool in making Medicare Advantage claims denials for patients in extended care facilities.

The suit alleges the company uses the algorithm to “prematurely and in bad faith” halt payments for healthcare services.

UnitedHealthcare is facing a potential class-action lawsuit following allegations that it used an algorithm to deny claims for post-acute care services in Medicare Advantage (MA).

Health insurer UnitedHealthcare is facing a class action alleging it used an artificial intelligence algorithm to wrongfully deny coverage to elderly people for care under their Medicare Advantage health policies.